The Time Check node evaluates the current time against business hours, custom time ranges, or holiday calendars and routes the call accordingly.Documentation Index
Fetch the complete documentation index at: https://docs.oration.ai/llms.txt
Use this file to discover all available pages before exploring further.
Behavior
- Checks the current time in the configured timezone
- Compares against business hours, custom ranges, or a holiday calendar
- Routes to
Open,Closed, orHolidaybased on the result
Configuration
| Parameter | Type | Default | Options / Range | Description |
|---|---|---|---|---|
timezone | string | "UTC" | — | IANA timezone (e.g., America/New_York, Asia/Kolkata) |
checkType | enum | "business_hours" | business_hours, custom, holiday | Type of time check to perform |
businessHoursStart | string | "09:00" | HH:mm | Business open time |
businessHoursEnd | string | "17:00" | HH:mm | Business close time |
businessDays | string[] | ["mon","tue","wed","thu","fri"] | mon–sun | Days the business is open |
customRanges | array | [] | — | Custom time ranges (see below) |
holidayCalendar | string | "" | — | Holiday calendar identifier |
closedMessage | string | "We are currently closed..." | — | Message to play when closed |
Custom time range
Each entry incustomRanges:
| Field | Type | Description |
|---|---|---|
id | string | Unique range identifier |
label | string | Display label |
startTime | string | Start time (HH:mm) |
endTime | string | End time (HH:mm) |
days | string[] | Days of week (mon–sun) |
Output handles
| Handle | Description |
|---|---|
| Open | Current time is within business hours / custom range |
| Closed | Current time is outside business hours / custom range |
| Holiday | Current date is a holiday |
Use cases
Business hours routing
Business hours routing
Start → Time Check → (Open) Transfer to queue, (Closed) TTS closed message → Voicemail → End Call.
Extended weekend hours
Extended weekend hours
Use
custom check type with ranges for weekday 9–17 and weekend 10–14 to handle different schedules.Holiday handling
Holiday handling
Configure a holiday calendar. On holidays, play a special message and offer voicemail instead of transferring.