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The Condition node evaluates one or more conditions against variables and branches the flow into True or False paths.

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Behavior

  • Evaluates a list of conditions using the selected logic operator (AND / OR)
  • Routes to True if the combined result is truthy, False otherwise
  • Supports 13 comparison operators including regex matching

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Configuration

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Condition rule

Each condition in the conditions array has:

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Operators

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Output handles

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Use cases

Check if {{customer_tier}} equals "vip". Route VIPs to a priority transfer queue and standard customers to the general queue.
After Collect Digits, check if {{digits}} matches a regex pattern (regex_match with ^\d{10}$) to validate a 10-digit phone number.
Combine conditions with AND: check that {{department}} equals "sales" AND {{business_hours}} is "open". Only transfer if both are true.