Behavior
- Sends an SMS to the configured phone number with the specified message
- Supports
{{variable}}interpolation in both fields - Continues the flow on success or routes to the error path on failure
Configuration
| Parameter | Type | Default | Description |
|---|---|---|---|
phoneNumber | string | "" | Recipient phone number. Supports {{variable}} interpolation (e.g., {{caller_phone}}). |
message | string | "" | SMS message body |
Output handles
| Handle | Description |
|---|---|
| Success | SMS sent successfully |
| Error | SMS delivery failed |
Use cases
Confirmation code
Confirmation code
Generate a code via Set Variable, send it via SMS, then ask the caller to enter it using Collect Digits for verification.
Post-call follow-up
Post-call follow-up
After the call ends, send a link to a satisfaction survey or a summary of the conversation.
Queue position update
Queue position update
While a caller waits in a queue, send an SMS with estimated wait time and a callback option link.