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The Email node sends an email to a specified recipient. Use it to notify teams, send confirmations, or deliver call summaries.

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Behavior

  • Sends an email with the configured to, subject, and body fields
  • Supports {{variable}} interpolation in all text fields
  • Continues the flow on success or routes to the error path on failure

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Configuration

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Output handles

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Use cases

Transfer (Failed) → Email to the support team with the caller’s phone number and timestamp.
After booking via an API Call, send a confirmation email to {{customer_email}} with the appointment details.
After an AI Agent conversation, extract key details from the transcript and email a summary to the account manager.