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POST
cURL
Attach a disposition code to a ticket. If the ticket already has one, this replaces it. The ticket type must have a disposition code set configured in the dashboard. Pick a valid dispositionCodeId from List available disposition codes.

Path parameters

string
required
Ticket UUID.

Request body

The ticket ticketId comes from the URL path — do not include it in the body.
string
required
Disposition code UUID from the available list.
string
Optional note explaining why this disposition was chosen.
The attach response is the linker row only — it does not include a nested dispositionCode object (unlike List ticket disposition codes). Attaching or replacing a disposition triggers a ticket.updated webhook with the full ticket row.

Authorizations

Authorization
string
header
required

Bearer authentication header of the form Bearer <token>, where <token> is your auth token.

Headers

x-api-key
string
required
Minimum string length: 1
x-workspace-slug
string
required
x-workspace-id
string<uuid>
required
Pattern: ^([0-9a-fA-F]{8}-[0-9a-fA-F]{4}-[1-8][0-9a-fA-F]{3}-[89abAB][0-9a-fA-F]{3}-[0-9a-fA-F]{12}|00000000-0000-0000-0000-000000000000|ffffffff-ffff-ffff-ffff-ffffffffffff)$

Path Parameters

ticketId
string<uuid>
required
Pattern: ^([0-9a-fA-F]{8}-[0-9a-fA-F]{4}-[1-8][0-9a-fA-F]{3}-[89abAB][0-9a-fA-F]{3}-[0-9a-fA-F]{12}|00000000-0000-0000-0000-000000000000|ffffffff-ffff-ffff-ffff-ffffffffffff)$

Body

application/json
dispositionCodeId
string<uuid>
required
Pattern: ^([0-9a-fA-F]{8}-[0-9a-fA-F]{4}-[1-8][0-9a-fA-F]{3}-[89abAB][0-9a-fA-F]{3}-[0-9a-fA-F]{12}|00000000-0000-0000-0000-000000000000|ffffffff-ffff-ffff-ffff-ffffffffffff)$
note
string | null

Response

Successful response

ticketId
string<uuid>
required
Pattern: ^([0-9a-fA-F]{8}-[0-9a-fA-F]{4}-[1-8][0-9a-fA-F]{3}-[89abAB][0-9a-fA-F]{3}-[0-9a-fA-F]{12}|00000000-0000-0000-0000-000000000000|ffffffff-ffff-ffff-ffff-ffffffffffff)$
dispositionCodeId
string<uuid>
required
Pattern: ^([0-9a-fA-F]{8}-[0-9a-fA-F]{4}-[1-8][0-9a-fA-F]{3}-[89abAB][0-9a-fA-F]{3}-[0-9a-fA-F]{12}|00000000-0000-0000-0000-000000000000|ffffffff-ffff-ffff-ffff-ffffffffffff)$
pathSnapshot
string
required
userId
string<uuid>
required
Pattern: ^([0-9a-fA-F]{8}-[0-9a-fA-F]{4}-[1-8][0-9a-fA-F]{3}-[89abAB][0-9a-fA-F]{3}-[0-9a-fA-F]{12}|00000000-0000-0000-0000-000000000000|ffffffff-ffff-ffff-ffff-ffffffffffff)$
note
string | null
required
id
string<uuid>
required
Pattern: ^([0-9a-fA-F]{8}-[0-9a-fA-F]{4}-[1-8][0-9a-fA-F]{3}-[89abAB][0-9a-fA-F]{3}-[0-9a-fA-F]{12}|00000000-0000-0000-0000-000000000000|ffffffff-ffff-ffff-ffff-ffffffffffff)$
createdAt
string
required
updatedAt
string
required