> ## Documentation Index
> Fetch the complete documentation index at: https://docs.oration.ai/llms.txt
> Use this file to discover all available pages before exploring further.

# Phone Number Management

> How to set up phone numbers for voice calls

## Setting Up a Phone Number

You can add a new phone number directly from the Oration AI dashboard. Here’s how to use the **New phone number** form:

<img src="https://mintcdn.com/oration/30YYqnCV1Lr1_fNI/images/phonenumbers.png?fit=max&auto=format&n=30YYqnCV1Lr1_fNI&q=85&s=7f2b9ff01421e3c7307102a9ebb021e8" alt="Create Phone Number" width="420" data-path="images/phonenumbers.png" />

### Field Explanations

* **Name**\
  Give your phone number a human-readable name (e.g., "Support Line", "Sales Inbound").

* **Phone Number**\
  Enter the phone number you want to add. This is the number your customers will call or receive calls from.

* **Outbound Termination Uri**\
  The address of your SIP trunk. This is required for SIP-based phone numbers.

* **Outbound Trunk Username**\
  The username for authenticating with your SIP trunk provider.

* **Outbound Trunk Password**\
  The password for your SIP trunk account.

* **Inbound Allowed IP Range**\
  The IP range of your SIP provider to whitelist. This is required for inbound calls received on your SIP-based phone numbers.

After filling in all required fields, click **Create Phone Number** to add the number to your Oration AI account.

<Note>
  In case you need help in getting these details, you can refer to our [Custom Telephony Provider](/guides/phone-numbers/custom) guide.
</Note>

<Note>
  In case you need want to import your Twilio phone number, you can refer to our [Twilio](/guides/phone-numbers/twilio) guide.
</Note>

***

## Next Steps

Once your phone number is set up, you should be able to see it in the dashboard.

<img src="https://mintcdn.com/oration/30YYqnCV1Lr1_fNI/images/phonenumber-list.png?fit=max&auto=format&n=30YYqnCV1Lr1_fNI&q=85&s=96c3f69f4be982b7241892a94a522723" alt="Phone Number List" width="720" data-path="images/phonenumber-list.png" />

Click on that phone number to assign it to an agent for inbound or outbound calls.

<img src="https://mintcdn.com/oration/30YYqnCV1Lr1_fNI/images/phonenumber-detail.png?fit=max&auto=format&n=30YYqnCV1Lr1_fNI&q=85&s=751301763ae766eb29758320cdeef6f8" alt="Phone Number Detail" width="720" data-path="images/phonenumber-detail.png" />

***

## Best Practices

* Use descriptive names for each phone number to keep your setup organized.
* Double-check SIP credentials and URLs for accuracy to avoid connection issues.
* Make sure you don't use duplicate phone numbers.

***

> Need more help? Reach out to our team at [support@oration.ai](mailto:support@oration.ai)
